Position Details
Job Type: Full Time (9:30-5:30)Job Location: Gopalpura Bypass, Jaipur (Rajasthan)Experience: 1-2 Years, FreshersEducation Qualification: XII or aboveSalary Range: 10000-15000 Per Month.

(Preference for Female candidates)

Language Preferred: Hindi (Preference if you know Marwadi, Kannada, Telugu, Tamil, and English)
Key Responsibilities

• Oversee day-to-day administrative tasks and office operations.
• Maintain and organize records, files, and documents efficiently.
• Coordinate with internal and external teams to ensure smooth workflow.
• Ensure compliance with company policies and procedures.
• Make outbound calls to beneficiaries and stakeholders as per organizational needs.
• Handle inbound inquiries, provide accurate information, and resolve complaints.
• Monitor and evaluate project performance through effective communication.
• Maintain detailed call logs, call responses, and update CRM systems.

Skills and Qualifications

• Strong communication and interpersonal skills with a team-oriented mindset.
• Basic computer proficiency, including MS Office tools.
• Ability to multitask, prioritize tasks effectively, and achieve set performance benchmarks.
• A positive attitude and willingness to learn and adapt.

Performance and Quality Standards

• Meet daily, weekly, and monthly call goals and benchmarks.
• Monitor and ensure the quality of calls or work processes.
• Focus on delivering excellent customer service and organizational objectives.

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