Position Details
Job Type: Full Time (9:30-5:30)
Job Location: Gopalpura Bypass, Jaipur (Rajasthan)
Experience: 1-2 Years, Freshers
Education Qualification: XII or above
Salary Range: 10000-15000 Per Month.
(Preference for Female candidates)
Language Preferred: Hindi (Preference if you know Marwadi, Kannada, Telugu, Tamil, and English)
Key Responsibilities
- Oversee day-to-day administrative tasks and office operations.
- Maintain and organize records, files, and documents efficiently.
- Coordinate with internal and external teams to ensure smooth workflow.
- Ensure compliance with company policies and procedures.
- Make outbound calls to beneficiaries and stakeholders as per organizational needs.
- Handle inbound inquiries, provide accurate information, and resolve complaints.
- Monitor and evaluate project performance through effective communication.
- Maintain detailed call logs, call responses, and update CRM systems.
- Strong communication and interpersonal skills with a team-oriented mindset.
- Basic computer proficiency, including MS Office tools.
- Ability to multitask, prioritize tasks effectively, and achieve set performance benchmarks.
- A positive attitude and willingness to learn and adapt.
Performance and Quality Standards
- Meet daily, weekly, and monthly call goals and benchmarks.
- Monitor and ensure the quality of calls or work processes.
- Focus on delivering excellent customer service and organizational objectives.
